Merchants Orchestration Payment Operations Tokenization

Episode 237 - Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy

This episode with John Lunn, CEO and Founder of Gr4vy, shifts the conversation from “What is orchestration?” to “Why is orchestration so powerful?”

Cross-border Payments Glenbrook Payments Education Key Concepts Risk Stakeholders

Episode 236 - How to Make Money in Payments with Russ Jones, Glenbrook Partners

In this episode, Glenbrook's Russ Jones joins Yvette to talk through 8 simple ideas about how you make money in payments.

Fast Payments Instant Payments Mastercard Vocalink

Episode 235 - Taking Stock in Fast Payments with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink

Vocalink’s origin story, which began in 1998, spurred payments modernization efforts worldwide. For this episode, we sat down with Gregor Dobbie, CEO of TFPA and former CEO of Vocalink, to discuss what we can learn from Vocalink’s journey and what the future holds for core payment systems.

Gateways Partnerships Stakeholders

Episode 234 - Partnerships in the Payments Industry - Insights, Musings, and Hard-Won Wisdom with Steve Klebe

Steve Klebe returns to the podcast to talk about payments partnerships. The right payments partnerships can make the industry better, bring novel and differentiated offerings to the market, and make the payment transaction easier, more secure, and more valuable to consumers and businesses.

B2B Blockchain Distributed Ledger Technology ISO 20022

Episode 233 - How unexpected technology combinations can lead to practical payment solutions with Glendy Kam, Tassat

In searching for guests who will inspire us to eschew false choices in favor of unexpected combinations, we met Glendy Kam, Chief Product Officer at Tassat. In this episode, Yvette enjoyed geeking out on payments innovation with Glendy and digging into how Tassat is creating an infrastructure enabling $1.4Tr in payments for commercial bank customers.  For all the participants who have been through a Glenbrook workshop and have asked about real-world use cases for distributed ledgers and blockchain technologies in payments, or are trying to figure out how to combine new and existing technologies to solve a problem, this episode is for you. Enjoy!

Glenbrook Payments Education Merchant Risk Council Merchants Payments Fraud Risk

Episode 232 - Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit. We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

CBDC Digital Currency Federal Reserve

Episode 230 - Talking Central Bank Digital Currencies with Jim Cunha, Former EVP, Federal Reserve Bank of Boston

Glenbrook sat down with Jim Cunha, former EVP at the Federal Reserve Bank of Boston, to discuss the capstone project of his career - Project Hamilton - and the questions he and his team sought to answer as they embarked on their CBDC experiment.

Artificial Intelligence Glenbrook Merchants Payments Fraud Regulatory Environment

Episode 229 - What Glenbrook is Watching in Payments in 2024

Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we think are the most interesting, compelling, and controversial at the moment, and what to watch as we move into 2024.

Artificial Intelligence Innovation

Episode 211 - AI Unleashed: Exploring Fresh Horizons in Payments with Frank Young and Russ Jones

The Payments Industry is interesting because it is constantly changing, and technology has always been a significant change agent. For decades, networks, processors, PSPs, merchants, and financial institutions have invested in technology to increase adoption, create new services, manage risk, and accelerate initiation, clearing, and settlement.  How might AI transform the payments industry? And how should organizations mobilize for this transformation? It’s time to start talking about this topic seriously - with each other - and not just asking ChatGPT. 

Acceptance Fintech Merchants Payments Fraud Risk

Episode 209 - Part 2 of What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

In Part 2, Yvette Bohanan continues the conversation from Episode 206 with the commercial practice team at Glenbrook. We cover some new topic areas, including banks, risk and fraudsters, and the investment community in this macroeconomic environment. Listen in to see what we're watching, where we might see some blind spots, or where the next set of curveballs will be coming as we get into the back half of 2023.

Acceptance BNPL Fintech Merchants Payments Fraud Risk

Episode 206 - What’s Hot, What’s Not, and What We’re Watching: Checking in at 2023’s Halfway Point with Glenbrook

In this episode, Yvette Bohanan sits down with Bryan Derman, Chris Uriarte, and Drew Edmond to take stock of payment industry trends as we reach the halfway point of 2023, to hear their perspectives on what’s hot, what’s not, and what are they watching as we venture into the second half of the year.

Acceptance Merchants Pay by Bank

Episode 204 - Are We Ready to Pay by Bank? A Conversation with Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies

What will it take - and are we ready - to “pay by bank”? Yvette Bohanan welcomes Eric Shoykhet, CEO & Co-Founder of Link Financial Technologies, to this episode to share his thoughts on the topic.

BNPL Embedded Commerce Merchants

Episode 202 - Innovating at the Intersection of BNPL and Embedded Commerce with Bobby Tzekin, Founder and CEO of Wisetack

In this episode, Yvette Bohanan and Debbie Bartoo are joined by Bobby Tzekin, Founder and CEO of Wisetack (and Glenbrook Payments Boot Camp alumnus) to examine how technology, consumer and small business demand, and banking are opening up a very large market in the BNPL space - one that has a lot of potential and a lot of nuance. 

Fintech Risk

Episode 201 - Fintechs, Banks, and the Companies Joining Them Together – In Conversation with Tarun Gupta, Jump Capital, and Chris Uriarte, Glenbrook Partners

Yvette Bohanan and Chris Uriarte are joined by Tarun Gupta of Jump Capital to explore the current state of payments risk management across these alliances, and discuss the opportunities to make this new landscape safe, strong, and sustainable.

Embedded Finance Modernization Organization

Episode 199 - Elevating Payments to the C-Suite - Vivek Sharma, Head of Revenue and Finance Automation, Stripe

New technologies are reshaping what is commonly referred to as “back office” financial operations - as well as the customer journey - particularly when it comes to payments. A critical component for maximizing any technology investment is the leadership of an organization. In this case, the relationship between the payments leader and the Chief Financial Officer is front and center. In this episode, Yvette Bohanan is joined by Vivek Sharma, Head of Revenue and Financial Management at Stripe to consider the importance of this relationship and how, by joining forces, these leaders can help the C-Suite achieve the organization’s broader strategic objectives.